Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Once we receive the order from your side then our customer support will call you within 24 hrs for confirmation of the order. After confirmation, it will take 4-7 days to deliver at your location.
For every placed order, you will receive a confirmation call from our side. During that you can ask our support agent to change the shipping address.
Once the order is dispatched then you will receive a message from our side containing tracking URL link. Through this link you can track your order. You can also contact us via chat to have a conversation with our agent.
We are using Razorpay as a payment gateway and do not store any payment related data with us.
Yes, we charge tax but it is already included in the price.
currently we are shipping only in India but if you want us to ship to your country then please contact us via chat/whatsapp before placing an order.
Yes, your item will come into one package.
If you need to swap an item
Returns and Exchanges
If you are not satisfied with the product then you can ask for refund or replacement. For prepaid orders, we do refund or replacement with no extra fees. For COD orders, you need to pay the shipping charge.
In case if you have received the wrong item then you can send us the picture of the product so that we can approve your request.
Please make a video of the damaged product and share with us as soon as possible.
You can contact us via website chat or whatsapp your concern at 9999474433. They will guide you to the whole process.
You can reach us via website chat or via whatsapp at 9999474433
After placing an order on website you will receive a call from our customer support. During that you can change your shipping address.
We send every order after confirmation from your side. After placing an order on website you will receive a call from our customer support. During that you can change your shipping address.
Yes you can. But you don’t need to bother about it because all of our product are in-stock.